Email issues, I am lost!

Help! (Home for newbies)
1

I am a Windows 2003 Server person so bare with me.

I recently installed Ubuntu and Virtualmin using install.sh method and only ran across a few minor issues. I have approximately 6 domains on my server but I currently only have 3 mail accounts on 2 different domains. None of the accounts will connect to the server to check email and none of the users have email via usermin even though I sent them email from other accounts not hosted on this server.

I have been browsing youtube and google for help but havent really found anything to assist me on this.

Anything would be greatly appreciated.

2

Howdy,

I’d verify some of these things:

  • If you go to intodns.com, and enter some of your domain names, does it show your DNS as being correct?

  • Take a peek in the /var/log/mail.log file, are you seeing any errors whenever you attempt to send a user an email, as well as whenever they attempt to check messages?

  • When things don’t work, what errors are you seeing in your email clients?

    -Eric

3

Eric,

Thanks for the response. I have no dns issues after checking my domains with the link you have provided. I see plenty of errors with dovecot and here are the errors I see when I try to log in with outlook.

Oct 4 12:29:31 demon dovecot: pop3-login: Disconnected (tried to use disabled plaintext auth):

I checked dovecot and I have plain text selected as an authentication method.

4

Looks like you may want to edit /etc/dovecot/dovecot.conf, and set “disable_plaintext_auth” to “no”, then restart Dovecot.

-Eric

5

Thanks Eric, that worked for logging on.

Now I am able to test from a remote client but I am getting a relaying denied error now.

6

Well, still take a peek in the mail logs, see what errors show up there.

Also make sure you’re enabling outgoing SMTP authentication in your mail client.

-Eric

7

The only way I can connect with my client if I am sending mail to to make it log on to outgoing server first then the relaying fails

This is what the log says:
“Oct 4 13:10:31 demon postfix/smtpd[28921]: NOQUEUE: reject: RCPT from cpe-76-187-165-53.tx.res.rr.com[76.187.165.53]: 554 5.7.1 dennis_monares@tx.rr.com: Relay access denied; from=dennis@dennismonares.com to=dennis_monares@tx.rr.com proto=ESMTP helo=”

8

Make sure the saslauthd daemon is running with the -r parameter since your users are using the user@domain.com format.

-Eric