Well, it’s difficult to say, and many of the usual SSL testers don’t work on IMAP… but you may want to double-check the CA Certificate (or sometimes called the intermediate certificate).
The usual way to get all this working is to create a Virtual Server, place the SSL Certificate you wish to use within it, then in Server Configuration -> Manage SSL Certificates, click the “Copy to Dovecot” button. If the intermediate certificate is setup, it’ll be copied to Dovecot.
i see that you have a PositiveSSL CA 2 Certificate from COMODO. This certificate
does not cover “sub-domains” ( mail.shieldomega.com ).
that certificate is only valid for “shieldomega.com”. i had the same problem till i
looked at the PositiveSSL Product Information ‘more’ carefully and like me you
probably need to get a Wildcard SSL Certificate that covers Sub-Domains as well.
Still have this problem and ive just got support to the cert people and they are saying this
20:01Anastasia B.: You want to secure port 993
20:01Anastasia B.: SSL certificates secures only 443 ports
20:01Anastasia B.: Please contact your web hosting to fix this issue
Well I am the host I don’t know the issue here can someone help me please as this is driving me crazy!