DNS Problem

Don’t know what happen but I can not access my websites using the domain name, the only way i can get access is by typing the IP address, but even accesing the pages using the IP number, some of the webside pages don’t show correct. Any Ideas?

  • The Check Configuration from System Settings-> Re-Check Configuration comes out with no problems.
  • My namecheap.com account and it all seems to be correct,
  • My IP has not change


You may want to try going to intodns.com, and have them run a DNS report on your domain. That should provide some insight into what’s going awry.


I did that already and here is what I got: (which I have no idea what it means)

Mismatched NS records
WARNING: One or more of your nameservers did not return any of your NS records.

DNS servers responded
ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:

Missing nameservers reported by your nameservers
You should already know that your NS records at your nameservers are missing, so here it is again:

OA record No valid SOA record came back!

X Records Oh well, I did not detect any MX records so you probably don’t have any and if you know you should have then they may be missing at your nameservers!

WWW A Record ERROR: I could not get any A records for www.boricuavps.com!

  • Name server are in place at namecheap.


The issue I’d be concerned about in your output is the one that says that a nameserver isn’t responding.

That means you’ll have intermittent failures accessing your site.

If you control that nameserver, you’d want to make sure that BIND is running.

If you’re saying that namecheap controls it, you may want to contact them to determine why it’s not accessible.


I dont know if namecheap did anything cos they did not email me but the problem have been solved. I did removed some lines from the DNS Record, but dont know if it was that what solve the problem or if it was them that fixed the problem.

Thx Eric for your support