I’m trying to set up a new regular FTP user on a single domain server using proFTPd. To date I only have an sFTP user that my hosting company setup for me when the server was set up. I use port 22 for access and that works fine.
I’ve followed the Virtualmin instructions:
Virtualmin->Edit Users ->Add a website FTP access user.
The user appears to be set up successfully but I cannot use an FTP client to successfully login to the server. I’ve tried every combination of host/username/password/port.
Should I be using sFTP (port 22) or regular FTP (port 21)?
Should the FTP username be “new_user@mydomain.com” or just “new_user”?
It’s such a simple thing that I’ve set up on other servers so many times before this is proving extremely difficult.
Suggestions gratefully received. My hosting company have said they don’t provide support for this.