Hello ,
I have 2 VPS with virtualmin (VPS 1 and VPS 2)
I migrated a site on prestashop from VPS 1 to VPS 2. everything works fine (website - database - ssl - …).
but on my prestashop website, when I have a new customer order, the order confirmation email is not sent to customers.
I looked at the SMTP setup with office365 which I did not touch and it works fine on my VPS 1. the test is OK and I have a test message that the mail has been sent.
on the other hand, I do not receive any mail.
I configured my site with another Gmail SMTP. everything is OK and the test is OK. but I still do not receive the test emails on my mailbox or on spam.
i made a copy of my site and uploaded it to my first VPS 1. and retest again, this time it works.
So my VPS 2 does not allow me to send emails via SMTP from gmail and office365.
to be sure, i installed another app, with the same office365 SMTP settings. the test is OK but nothing is received on my mailbox or on spam.
This problem has been going for 2 weeks without finding a solution :(. If someone can help me please.
PS: I have deactivated the firewall but still the same pb.
thanks a lot for your help