Can not get Email - "Couldn't sync mailbox"

this is probably a very basic question :slight_smile:

I am using Mozilla Thunderbird to retrieve email from my server that is running VirtualMin.

I get the following error message:

“The STAT command did not succeed. error getting message number and sizes. Mail Server responded: Couldn’t sync mailbox.”

How do I correct this problem so that I can get any new emails ?



That can happen if you’re user is over quota… I’d suggest verifying that the email user, as well as the Virtual Server as a whole, is under quota.