# Backup - no download link **URL:** \ **Category:** Virtualmin\ **Created:** [February 26, 2025, 1:01pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324 "2025-02-26T13:01:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 26, 2025, 1:01pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/1 "2025-02-26T13:01:45Z")
| SYSTEM INFORMATION | | | --- | --- | | OS type and version | Ubuntu Linux 22.04.5 | | Webmin version | 2.105 | | Usermin version | 2.005 | | Virtualmin version | 7.8.2 | | Theme version | 21.09.5 | | Package updates | 1 package update is available | I want to create a backup for 2 of my virtualservers `Virtualmin > Backup and Restore`. ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/7/5/75123f4b3c7b81cebf20606257c67cb9adab0207.png) But following issues happen: 1. I’ve used the “download-link” option, but there isn’t any link shown after Backup finished, just this page: 2. `Virtualmin > Backup and Restore > Backup logs` are empty 3. `Virtualmin > Backup and Restore > Running Backups` show “No virtualmin backups are currently running” 4. `Virtualmin > Backup and Restore > Scheduled Backups` show: “No scheduled backups have been created yet.” 5. /tmp/.webmin just contain: That’s it! Any Idea why backup not work at all, and how to figure out where the issue might be? Are there logs to check for this? ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 26, 2025, 1:19pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/2 "2025-02-26T13:19:03Z")
it appears to work for me ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/9/3/935ce19d1f820b611d1b0a96aa96171ea8d0adae.png) ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 26, 2025, 1:19pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/3 "2025-02-26T13:19:39Z")
@jimr1 Ok, first thing is solved. The UI is a bit confusing to me… you just need to mark the entries in the left area and must not move it left over!! ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/3/0/3054baf949081601c19293d88fb56859f491fc05.png) Then I got a download link in the next screen… BUT the file only contain virtualmin\_config files, and not any data of the virtualservers at all. Isn’t this backup-section to “also” backup the whole data of the Virtualserver? ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/6/8/68aa2b664d887cc6b740db6c1c4fbea0ad8e4416.png) In the Account-Plan of those two Virtualservers, the Ability to Backup is activated: ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/2/5/2544edef397eeeff6293d0dc5b90b0303b5f29e2.png) ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 26, 2025, 1:34pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/4 "2025-02-26T13:34:40Z")
in the downloaded archive are you not seeing something like this ? ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/8/0/809aceb86b6c1aed71086369f0307bc037eb4708.png) blocked out is the domain name, but each file contains what I would expect ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 26, 2025, 2:21pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/5 "2025-02-26T14:21:05Z")
@jimr1 Nothing like that. Above in the Screenshot is the whole `virtualmin-backup.tar.gz` file shown. Maybe do I miss to tick some checkboxes or radiobuttons? ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 26, 2025, 2:23pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/6 "2025-02-26T14:23:12Z")
are you sure you added the domains then ?I didn’t understand the comment > [@suther](#): > > you just need to mark the entries in the left area and must not move it left over!! As I have to move them over else they are not backed up ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 26, 2025, 2:28pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/7 "2025-02-26T14:28:35Z")
To be honest… the Dialog is a bit confusing to me. # 1st try First I’ve ticked the Radio-Button “Only selected…”, select the both domains and move them over to the right side: ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/1/4/14e276f807ce6de8e416803a8dbd3d36006cc1d1.png) But this seems to be wrong as this don’t create any backup-file at all. # 2nd try Then I’ve ticket the Radio-Button “Only selected…”, select the both domains and **DON’T** move them over to the right side - keep them just marked on left side. The result was as shown… just a tar.gz File with virtualmin files inside. ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 26, 2025, 2:30pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/8 "2025-02-26T14:30:54Z")
Oh OK I move the domains to the right and that works for me as you can see from the screen shot of the downloaded archive ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 26, 2025, 2:36pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/9 "2025-02-26T14:36:56Z")
What do you select on the radio-buttons? Also the “Only selected…”? But I’ll give it a try again now and see what happend. Yep, like before. Just see this output, with no Link at all: [![](https://cdn.forum.virtualmin.com/uploads/default/original/3X/2/2/22d8644abd4cc71ba325b6b7a9540d52073541b0.png) ](https://cdn.forum.virtualmin.com/uploads/default/original/3X/2/2/22d8644abd4cc71ba325b6b7a9540d52073541b0.png) ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 27, 2025, 10:37am UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/10 "2025-02-27T10:37:24Z")
@jimr1 wasn’t there a way for the “customer” to create backups for his virtualserver via the UI at his own? ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 27, 2025, 11:16am UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/11 "2025-02-27T11:16:14Z")
If you give them permission to the module yes they can virtualmin-\>domain-\>manage virtual server-\>edit owner limits ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/2/7/27a8f3ee0042576d04a215096750f90887a38b69.png) ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 27, 2025, 11:28am UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/12 "2025-02-27T11:28:47Z")
> [@jimr1](#): > > virtualmin-\>domain-\>manage virtual server-\>edit owner limits I don’t find `manage virtual server`, could you please show me a sceenshot of it? Backups are activated in my plan for those users. ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 27, 2025, 11:36am UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/13 "2025-02-27T11:36:01Z")
here you go ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/5/d/5d7d291ac167029a97b196775f61fcea31aed08d.png) ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 27, 2025, 11:40am UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/14 "2025-02-27T11:40:55Z")
I wonder why it don’t look the same at my server (logged in as root): ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/3/2/327dedb2a789c6e2bcbc1c167ba31d3a36f11a6e.png) Do you also have this versions? | | | | | | --- | --- | --- | --- | | **Webmin version** | 2.105 | | | | **Virtualmin version** | 7.8.2 | | | | **Usermin version** | 2.005 | | | ---
**Author:** ![stefan1959](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@stefan1959](https://forum.virtualmin.com/u/stefan1959)\ **Post date:** [February 27, 2025, 12:39pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/15 "2025-02-27T12:39:26Z")
![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/a/0/a054d9ca91e98eccfa58bb3c279d44246102579e.png) thats a bit confusing, I don’t know that version. mine | SYSTEM INFORMATION | | | --- | --- | | OS type and version | Rocky Linux 9.5 | | Usermin version | 2.102 | | Virtualmin version | 7.30.4 Pro | | Theme version | 21.20.7 | | Apache version | 2.4.62 | | Package updates | All installed packages are up to date | This may show how far behind you are > **[Changelog](https://www.virtualmin.com/changelog/)** > > latest news the versions are a bit confusing. ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 27, 2025, 1:34pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/16 "2025-02-27T13:34:20Z")
I would update to a newer version of virtualmin/webmin running older version may lead to problems ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 27, 2025, 2:08pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/17 "2025-02-27T14:08:43Z")
It should be the recent version I have… at the virtualmin webpage I see same Versions in the Screenshot: ![image](https://cdn.forum.virtualmin.com/uploads/default/original/3X/5/4/54a804867e09e743405e2c564e5663fb8f45f2ad.png) Might it be, that the Pro-Version No. and the GPL ones differ? I don’t remember how I’ve installed Webmin / Virtualmin at this Server. Might it be that it was via apt, and the repositories of `Ubuntu Linux 22.04.5` are outdated? ## addendum Ah, I see now. Didn’t was aware, that Webmin/Virtualmin don’t upgrade OS for new LTS Versions, but just minor and major updates inside current LTS. So I think, I need to upgrade the OS to a newer LTS version and will see if there are new versions of Virtualmin and Webmin in their repositories?!? ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 27, 2025, 2:32pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/18 "2025-02-27T14:32:47Z")
You maybe on an older set of repositories perhaps download the script to update to the newer repositories ( i cannot remember where this is located) but there will be posts on here that cover that. Ubuntu 22.04 can handle the new repositories ---
**Author:** ![suther](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/suther/32/2163_2.png) [@suther](https://forum.virtualmin.com/u/suther)\ **Post date:** [February 27, 2025, 2:36pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/19 "2025-02-27T14:36:43Z")
@Joe can you give a hint about how to check, find and fix possibly incorrect repository URLs? ---
**Author:** ![jimr1](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/jimr1/32/14173_2.png) [@jimr1](https://forum.virtualmin.com/u/jimr1)\ **Post date:** [February 27, 2025, 2:45pm UTC](https://forum.virtualmin.com/t/backup-no-download-link/132324/20 "2025-02-27T14:45:10Z")
I did the search look at [setup-repos | Virtualmin — Open Source Web Hosting Control Panel](https://www.virtualmin.com/docs/development/api-programs/setup-repos/) [Next page](https://forum.virtualmin.com/t/backup-no-download-link/132324.md?page=2)