Backup Issue with databases and users missing

We all feel your pain with this as backups are critical as are the inevitable restore of them. I can only speak for myself as I mentioned here in a previous post the backup/restore procedure has been flawless in my environment. https://forum.virtualmin.com/t/outstanding-backup-restore-virtualmin-functionality-feedback/121268.

For the benefit of others and my future self and hopefully you, I will document below my complete settings I have used for years using “Backup and Restore > Scheduled Backups”.

  1. Virtual Servers - Select “All virtual servers”

  1. Features and settings - default “Backup all features”

  1. Destination and format - I use a local directory for quick individual virtual server restores and copy to the cloud for disaster recovery (See 4 below on that part).

  1. Schedule and reporting
  • Add your email for reports
  • I use simple daily/midnight schedule
  • I use rclone “Command to run after backup” to send all backup files to a cloud account

Finally this includes mysql dbs as well as respective users and I confirm regularly that all restores as expected. If you have a similar setup (I use Almalinux 8.5) and experienced the issues you note then that would indicate an issue specific to your installation unfortunately.