# Amex email not displaying properly **URL:** \ **Category:** Usermin\ **Created:** [April 2, 2024, 2:26am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733 "2024-04-02T02:26:07Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Randomz](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@Randomz](https://forum.virtualmin.com/u/Randomz)\ **Post date:** [April 2, 2024, 2:26am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/1 "2024-04-02T02:26:07Z")
| SYSTEM INFORMATION | | | --- | --- | | OS type and version | RHEL 9.3 | | Webmin version | 2.105 | | Virtualmin version | 7.10 | | Usermin version | 2.005 | Client received a One Time Code email from Amex but it doesn’t display properly in Usermin. Note also that the View as Text and View as HTML options are not visible. ![Amex-1](https://cdn.forum.virtualmin.com/uploads/default/original/2X/3/3e037dc2cda1ce2257c4d8d3796333b79562f77c.png) It should have a lot of text and the OTC etc. ---
**Author:** ![stefan1959](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@stefan1959](https://forum.virtualmin.com/u/stefan1959)\ **Post date:** [April 2, 2024, 4:37am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/2 "2024-04-02T04:37:58Z")
Just wandering if its remote image/data, not in the email itself. Mail Preferences you can edit that ![image](https://cdn.forum.virtualmin.com/uploads/default/original/2X/9/9746986b691a6a778fe0359a194e9f3104ed9707.png) ---
**Author:** ![Randomz](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@Randomz](https://forum.virtualmin.com/u/Randomz)\ **Post date:** [April 2, 2024, 5:47am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/3 "2024-04-02T05:47:05Z")
It was set to Client Fetched, I tried Server Fetched and no difference. ---
**Author:** ![stefan1959](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@stefan1959](https://forum.virtualmin.com/u/stefan1959)\ **Post date:** [April 2, 2024, 6:12am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/4 "2024-04-02T06:12:48Z")
Maybe try roundcube, see if that works. Even Thunderbird if possible, maybe that isn’t what you want. ---
**Author:** ![Randomz](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@Randomz](https://forum.virtualmin.com/u/Randomz)\ **Post date:** [April 2, 2024, 8:47am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/5 "2024-04-02T08:47:57Z")
A bandaid isn’t a cure. 🙂 Thanks for trying, at least someone read it. ---
**Author:** ![stefan1959](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@stefan1959](https://forum.virtualmin.com/u/stefan1959)\ **Post date:** [April 2, 2024, 9:10am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/6 "2024-04-02T09:10:14Z")
Using other ways can rule out if its a usermin issue. If you see the code it s bug in usermin. ---
**Author:** ![Randomz](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@Randomz](https://forum.virtualmin.com/u/Randomz)\ **Post date:** [April 2, 2024, 1:47pm UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/7 "2024-04-02T13:47:38Z")
I can see it all using an old POP3 mail client collecting from my spam filtering server - the exact same as what gets delivered to the Virtualmin server, so yes, it’s a problem I believe. ---
**Author:** ![ID10T](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/id10t/32/7895_2.png) [@ID10T](https://forum.virtualmin.com/u/ID10T)\ **Post date:** [April 2, 2024, 3:28pm UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/8 "2024-04-02T15:28:12Z")
Just as a point of reference/interest. I’m used to seeing this in Thunderbird, but … ![image](https://cdn.forum.virtualmin.com/uploads/default/original/2X/f/f9ab987ab3c59f16bf50a2e3816b1be8a5fe9aa6.png) ---
**Author:** ![Randomz](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@Randomz](https://forum.virtualmin.com/u/Randomz)\ **Post date:** [April 4, 2024, 12:13am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/9 "2024-04-04T00:13:23Z")
There are more issues with Usermin probably due to the same problem. ---
**Author:** ![system](https://cdn.forum.virtualmin.com/uploads/default/original/2X/c/cd96d761e326db4b2bef94886a639109bd7a8e76.svg) [@system](https://forum.virtualmin.com/u/system)\ **Post date:** [June 3, 2024, 12:13am UTC](https://forum.virtualmin.com/t/amex-email-not-displaying-properly/125733/10 "2024-06-03T00:13:36Z")
Closed on June 3, 2024, 12:13am UTC This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.