I have a few accounts set up on my server which can send and receive email just fine. However, I have one account which just won’t receive anything.
If I send a message to the address, I get the following response.
Diagnostic-Code: x-unix; can’t create user output file
I have read that this message may be due to using up all of your quota but it is completely empty.
The only odd thing I have noticed is in the ‘edit mail and ftp users’ section for the account it says
Disk Quota: 50MB
Quota Used: Unlimited
Can anyone suggest a solution?
Any advice appreciated.
If you log into your server over SSH, what output do you see if you type:
quota -v USERNAME
The information you’re seeing in Virtualmin is odd… it shouldn’t say “Unlimited” for “Quota Used”, that doesn’t make sense… so something may be awry there
This is what I get using the above command:
Filesystem blocks quota limit grace files quota limit grace
/dev/simfs 0 51200 51200 1 0 0
Yeah, that output seems normal.
Is this by chance an FTP user? If so, are you able to upload files as that user?
I managed to get it working by deleting and re-creating the account.
No idea what was going wrong though!
Thanks for your help.